Contact
Questions, problems or ideas? Email us and we'll get back to you.
Email whitecarrotstudios@gmail.com
The app's own Help is in Settings → Help.
Restore Shiftloop Pro
On a new iPhone or iPad, open Settings → Get Shiftloop Pro and tap Restore Purchases. Use the same Apple Account you bought Pro with.
Cancel a subscription
Subscriptions are handled by Apple. On your iPhone, open the Settings app → your name → Subscriptions → Shiftloop Pro. Cancel at least 24 hours before it renews.
Shifts aren't syncing between devices
Shiftloop syncs through your own iCloud. Check you're signed in to the same Apple Account on both devices, and that iCloud is on for Shiftloop in the Settings app → your name → iCloud.
Delete your data
In Shiftloop, open Settings → Erase all data. The privacy policy also explains how to remove the copy in iCloud and any team data.